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Editing the GAL

Is there any function on the support portal to edit the GAL and remove old entries?  Or to hide accounts that are disabled?

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Need to increase my mailbox RulesQuota to 256kb

it can only be done by an exchange administrator. Where do I go, who do I talk to? Nobody I call at Comcast has ever heard of it.

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No edit Website option

Mine has never worked either, I designed the website over a year ago and never got it to launch.  So I recently decided to try it again, (since I have paid for it all this time) and I dont even have access to anything website related on my account???  By the looks of this forum, too many people have

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6.2K

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Autodiscover.xml 404 error

We had an interesting problem start up this morning when trying to access emails through outlook and the comcast exchange servers.  After doing some trouble shooting through https://testconnectivity.microsoft.com we found we are getting a 404 error.  The specific text is below The Microsoft Connecti

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11K

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URL's incorrect and the search feature on my site does not work

I have 2 issues with my website.  1. The template I am using has a search option to search for anything on my site. When I type in something that I know that is on my website and click search, it comes up and says error and that's all it says. I have found no way to correct that or remove the search

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Error in web interface for "Manage Services > Email"

My email through this Comcast Business account has never worked properly, which is largely okay because I host my email elsewhere, but I'm wondering if I'm missing out on communications from Comcast since it lists the non-functioning *.comcastbiz.net address as my primary email address. When I log

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1.5K

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Calendar Invitations & Responses not getting through

I am not able to receive an invite nor acceptance; see below return message sent by an invitee:   _____________________________________________From: postmaster@w14d.comcast.net [mailto:postmaster@w14d.comcast.net]Sent: Monday, April 13, 2015 5:41 PMTo: Wright, J (Tax&Accounting)Subject: Undeliverabl

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Exchange connections not working DNS failing

Hello,We are having issues with Outlook connections to Exchange. I am unable to resolve the DNS server entries externally or internally on our network to the Exchange servers listed in our account profile in Outlook. I can use nslookup to 75.75.75.75 or other public DNS, and it doesn't resolve to an

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1.1K

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Sharepoint Management

We currently use sharepoint for  shared contact lists and calendars. When I click on the button "Manage Windows® SharePoint" link on the Comcast business page, it brings me to a whitepage that says: HTTP/1.1 200 OK Server: Microsoft-IIS/7.5 Date: Fri, 10 Apr 2015 12:15:40 GMT Connection: close

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1.2K

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Comcast SMTP server is blacklisted

We tried to send email to a customer and the messages bounced back with following error: Final-recipient: rfc822; hglocke@online.de Action: failed Status: 5.1.1 Diagnostic-Code: smtp; 554 For explanation visit http://postmaster.1and1.com/en/error-messages?ip=76.96.107.72&c=bip Last-attempt-Date: Th

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Unable to add alias

Comcast hosts our domain email, and has for many years now.  For at least the past 4-5 years I had a 'forward' set-up so that any email sent to service@ourdomain.com was forwarded to user@ourdomain.com.  That user has since left, I deleted that forward and for over a week now I have been daily tryin

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Problem (bug?) in forwarding configuration on Comcast site

If I login to the business account and create an email forward, it saves successfully and works as expected. If I delete the forward, it “saves successfully” but it’s never removed from the list of forwards on the site. Every attempt to save the list of fowards from that point onward produces an "un

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3.4K

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Cannot send mail after installing Yosemite

Ever since I installed Yosemite on my Mac, I cannot send email through the Comcast outgoing mail server. Our computer support company set us up through their outgoing server, but this workaround is just not right. I'm almost ready to change our email hosting service away from Comcast Business. Very

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2.9K

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Norton Security Suite account access

I saw some where that the option to disable the hotpsot was on the internet tab in the admin settings and was only avaialble to the program manager or a service manager role user. I do not see anything but norton antivirus download option.

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Norton Business Suite

I am a long-time user of Norton Business Suite, provided through Comcast.  The Comcast web site says that existing users can continue to use or switch to the Norton Internet Security product. Today, the computers on which we run the Business Suite came up with error messages.  According to the messa

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3.5K

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SharePoint Access

I do not have a SharePoint option available on the Internet management page.  I only have options for View DNS Settings and Download Norton Antivirus.  I am logged in as the business owner (I have not created other accounts, as yet).

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2.6K

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Change Email for Primary Manager

I need to change the Email for my Primary Manager account as the one I have on there is about to expire. I have contacted the techincal department twice and have been told that the next level IT team will contact me within 24 hrs. I have contacted them twice and it has now been 48hrs with no one con

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2.4K

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Business Address Can Send But Not Receive Emails

Post moved to related thread.

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534

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I Can Send Email Out But I Can Not Receive Email In

I recently received help (from comcast phone support) for setting up comcast to host my email and I was thrilled to email out.  However when I tried to reply back to my comcast business email, the email is undeliverable.  I also can not get outlook to see the email address.   I saw a post with a sim

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10.9K

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distribution groups using Outlook 2010/2013 - Unable to modify or add users

I am absolutely having this same issue, and have been for a couple months now. I have old, existing distribution lists that work fine but I cannot edit, and I can't create new lists or change members.   An interesting thing I have noticed is that when I create lists now it gives them an "Alias name"

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