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Still billed for canceled services and other problems
I have been getting the run around for the past year regarding my business services. I finally canceled the cloud fax services after a multitude of issues. That was done in November 2022. However, Comcast continues to withdraw the funds from my bank account and refuses to stop or refund me goi
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Web Services
Website SSL certificate renewal
Our business website is currently hosted by comcast (single page website, uploaded/updated via FTP). Although we haven't setup an SSL certificate, Comcast seems to automatically provide a default certificate that is used by the https website. This default certificate is going to expire soon. How do
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Web Services
Need to update current SPF record
I need to combine two SPF record into one so other domain can send email. Can you point me to the correct contact to get this done? Thanks!
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Web Services
Combast Website Billing Page Not Working
I need to update my billing information for Comcast. So I log into the https://business.comcast.com/account/overview webpage. I click on the "billing" https://business.comcast.com/account/bill It takes me to the billing page very briefly but then kicks me back out into the overview page before I'
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Web Services
SmartOffice Switch
Hello, What is the current make / model of the POE switch that Comcast deploys for the SmartOffice cameras in a commercial environment. Thanks.
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Web Services
outlook body of email missing
When I send email to myself w/Outlook, CC myself or forward email to myself, there is nothing in body of message & no subject line when I receive it. In sent folder it looks normal & all is there, but in the inbox it isnt. Others get emails from me and they are normal, it's only ones I send
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Microsoft Services & Apps
Deleting old content
Hello, I'm a teacher at Dover Sheborn High school and I've been struggling with deleting an old website that has some old answer keys to problems that I still use and that I'd rather not have on the web. I tried signing in to the ftp to delete my old files, but I keep getting kicked out...it's bee
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Web Services
Create email address
Our office has subscribe for Comcast Internet service for years now. My colleague told me that some internet providers provide their subscribers to sign up email service.I am wondering if Comcast internet service provide email service for subscribers to sign up. If so, would you please kindly introd
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Web Services
Service Outage Notifications
Comcast Customer Service states Business Owners can establish their account to include SMS Text message (i.e. Mobile Alerts) to be sent to them should the Business incur a service outage. When establishing my account, this option did not appear. (see attached)
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Microsoft Services & Apps
Format for email to SMS
I'm a Business Owner with Comcast phone services. I have introduced client capabilities to allow text messages to show up on my employee's front desk monitors. Does Comcast have a format for email to SMS (Ex: Phone number@xxx.xxx.xxx) for business account phone numbers? Can I establish my accou
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Microsoft Services & Apps
Follow-Up: Disappointed With Comcast Biz Class Broken Promises RE: Norton
Just as a point of information, the post I am following up with was edited by forum moderators after it was posted. For the record, the content that was edited out was not profane, indecent, or vulgar. It may, however, have been uncomfortable,.
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Security
Disappointed With Comcast Biz Class Broken Promises RE: Norton
When our company signed up with Comcast Business Class internet in 2008, all Business Class were promised 25 free installations of the current Norton security product.Over the years, Comcast has progressively reduced that allowance, lessening the value of their overall package. It was reduced to fi
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Security
Set up new email address
We are new to Comcast business. I was able to successfully register on the businessclass.comcast.net site. I see a function to add new users for access to the site, and to set up a website, which we don't need. But I want to add a someone@comcast.com email address for myself. I don't see a link for
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Web Services
Comcast Business doesn't know how to remove Reseller Relationship from Office 365 Account
Moved to original thread on duplicate topic
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Microsoft Services & Apps
Norton AV for Mac
Hi there, Anyone knows why Norton AV is not offerred for Business users but its offerred for Residential? Naresh
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Security
Creating a new user / email address
We have Comcast Business managed Office 365 Business Essentials. I need to create a new user (because, you know, new employee), so that I can assign that person to the Office 365 App. When, through Comcast's interface, I create a user, it asks me for an email address so that the user can be sent an
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Microsoft Services & Apps
can no longer access FTP server for website to make changes
It's been a while since I've updated anything on our website. Have a couple updates to do, just deleting some text from pages. The log-in info I used before does not connect to the FTP server anymore. Using Dreamweaver to access the site. Before I just had to use the same username and password of my
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Web Services
Accepted Solution
Microsoft Hosted 365 Email Accounts- Want to pay Microsoft Directly,
Hello, For the Microsoft Hosted 365 Email and Services which me and the company admins manage we'd like to pay Microsoft directly and work with them directly for our needs instead of Comcast More Details: We own the domain and had email service hosted with Comcast until they were no longer able
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Microsoft Services & Apps
Site-to-Site VPN with MS Azure and a single static IP
Hello. I am somewhat new to Comcast Business. I would like to configure a Site-to-Site VPN from MS Azure to my single static IP I have on my account. I am currently using NAT from my home router (an Ubiquiti Secure Gateway or USG) through my Comcast router. I have heard that I need to put the pu
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Microsoft Services & Apps