New Member
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2 Messages
Unable to connect to exchange server
My issues started just yesterday morning after receiving the email that we were being upgraded to 2010.
I can sign into MyAccount, I can get my email on phones and I can get my webmail. I CANNOT get it through Outlook. After much forum reading I have upgraded my MX records and the CNAME records and still no connection. I have tried outlook 2010 and 2013.
my domain name is jetbroker.com
Accepted Solution
Comcast_Jon
Administrator
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1.5K Messages
9 years ago
Hello CJS,
Welcome to the forum.
Based on your domain - jetbroker.com (domain info)
It is missing its autodiscover record for you to sync to Outlook automatically.
This is the current entry - autodiscover.jetbroker.com. 7200 A 50.73.235.105
It has to change to - autodiscover.jetbroker.com. 14400 CNAME autodiscover-rd.w14b.comcast.net.
Thank you
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Comcast_Jon
Administrator
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1.5K Messages
9 years ago
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