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MStafford's profile

New Member


2 Messages

Monday, August 19th, 2019 10:00 PM

Service Outage Notifications

Comcast Customer Service states Business Owners can establish their account to include SMS Text message (i.e. Mobile Alerts) to be sent to them should the Business incur a service outage.   When establishing my account, this option did not appear.   (see attached)

Comcast Mobile Alert 2019-08-19 210822_LI.jpg

Official Employee


128 Messages

5 years ago

MStafford, thanks for posting about your alert concerns. 


Before you can set up text alerts, you have to register a mobile number first. Check this out: