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adminDuncan's profile

Visitor

 • 

5 Messages

Thu, Mar 9, 2017 11:00 AM

Sending email to avid-l@avid.com denied

I am trying to send a message to avid-l@avid.com. I receive the following:

 

Reporting-MTA: dns; comomta-po-03v.sys.comcast.net [96.114.154.159]
Received-From-MTA: dns; zm9kkzp2j2 [96.91.187.61]
Arrival-Date: Thu, 09 Mar 2017 18:41:38 +0000


Final-recipient: rfc822; avid-l@avid.com
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp; 550 Invalid recipient (#5.1.1)
Last-attempt-Date: Thu, 09 Mar 2017 18:41:38 +0000

 

Is there a setup change that I need to make, or is there some other issue?

Official Employee

 • 

869 Messages

5 y ago

Hello adminDuncan,

 

Are you having issues sending emails to anyone else or is it just the avid-l@avid.com email? 

Official Employee

 • 

869 Messages

5 y ago

I received a kickback on both test emails I sent as well. I believe that the issue is on their end. 

Visitor

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5 Messages

5 y ago

All other email is sending quite nicely.