Skip to content
chartsock's profile

New Member

 • 

1 Message

Fri, Jan 23, 2015 9:00 AM

Outlook not working - cannot send/receive

We had the same thing on Jan 21 at 4:30 we lost our email access on the office computers and on our cell phones.  The next morning I got an email saying Comcast had upgraded to Outlook 2010.  We finally got our cell phones to work but still no office computers.  We have been operating Office 2013 for 2 years with no problems.  I called Comcast, they say not their issue and for me to contact Microsoft.  I believe it is a Comcast issue and it is related to the server name.  They have a list of dns names for domains which has changed. I have tried everyone of them and nothing works. My computer says Outlook is offline. I have gone to outlook to troubleshoot offline, no remedy.  This angers me that there is no support from COMCAST. They are the worst service out there for a business to use. Anyone having the same issue?

Administrator

 • 

1.5K Messages

8 years ago

Post moved for better visibility.

Administrator

 • 

1.5K Messages

8 years ago

Hello chartsock,

 

Welcome to the forum.

Sorry for the late reply to your post.

Do you still have this Outlook issue?

If you do please repost so we may assist.

 

Thank you