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3 Messages

Monday, November 10th, 2014 8:00 AM

MS Exchange PST File /Archive Email on Comcast

How do I request and get a archive *.PST file?  Please tell me how to instruct Comcast Exchange Service to export my email to a PST file please. Please cc to  Thank you

Accepted Solution



1.9K Messages

10 years ago

Hi stephen.  The.PST files are created in Microsoft Outlook. Comcast doe not archive individual users email. I have included to steps to archive email from the Microsoft site:  


Export Outlook items to an Outlook Data File (.pst)

Information in Microsoft Outlook 2010 can be exported to an Outlook Data File (.pst). This provides a way transfer Outlook 2010 items to another computer or to make a backup.

Folder properties such as permissions and views are not preserved when you export to an Outlook Data File (.pst). Only the content itself is exported.

  1. Click the File tab.

  2. Click Options.

  3. Click Advanced.

Advanced command in the Outlook Options dialog box

  1. Under Export, click Export.

Export command in the Backstage view

Note    The Import and Export Wizard can also be opened by clicking the File tab, clicking Open, and then clicking Import.

  1. Click Export to a file, and then click Next.

  2. Click Outlook Data File (.pst), and then click Next.

  3. Select the account — a top level folder — that you want to export. This enables exporting all mail, calendar, contacts, tasks, and notes if available for that account.

Note    Only information for one account can be exported information at a time.

Make sure that the Include subfolders check box is selected.

  1. Click Next.

  2. Click Browse to select where you want to save the Outlook Data File (.pst) and to enter a file name. Click OK to continue.

Note    If you have previously used the export feature, the previous folder location and file name appear. Make sure that you change the file name if you want to create a new file instead of using the existing file.

  1. If you are exporting to an existing Outlook Data File (.pst), under Options, specify what to do when exporting items that already exist in the file.

  2. Click Finish.

The export begins immediately unless a new Outlook Data File (.pst) is created or the export is to an existing file that is password protected.

  • If you are creating a new Outlook Data File (.pst), an optional password can help protect the file. When the Create Outlook Data File dialog box appears, enter the password in the Password and Verify Password boxes, and then click OK. In the Outlook Data File Password dialog box, enter the password, and then click OK.

  • If you are exporting to an existing Outlook Data File (.pst) that is password protected, in the Outlook Data File Password dialog box, enter the password, and then click OK.

If you want to export items for multiple accounts, repeat these steps for each account.



Please note the webmail interface does not provide import/export capability 


Thak You