I am unable to access my SharePoint site even as admin (me)

Hello TonyBothwell,

Welcome to the forum.

I've sent an update to your admin account.

Please clear your browser cookies and cache, then try to sign in again.

Thank you

Thanks for trying that reset.  I tried it shortly after you posted and it didn't work, but I didn't have time to try a bunch of different things.  Anyway, I checked again today and still the same error.  

From my Comcast Business main homepage (when logged in) if I click on Internet, then Manage SharePoint, it takes me right to that same access denied error.  There's nothing on there I'm worried about losing, so if you need to wipe the instance and start a new one that's ok.

Thanks

-Tony 🙂

Tony,

Sorry for the late reply.

If you would like us to "reset" the Share Point site, please send me the following information via private message:

1. Your Full Name

2. Your Account Number

3. Contact number with business hours

Thank you for your patience.