New Member
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2 Messages
Forwards will not delete
I am having problems with the email forwards, cannot delete one, cannot add some others, this has been going on for weeks with at least 4 calls to comcast tech support, I can add and delete sometimes but never the thing I need, Comcast tech support seems incapable of deleting the single entry I need to removed so I can set the forward to a different user.
When I try and delete the forward and save, I get this in a popup with an "OK" button;
"An error has occurred.
Unable to save"
I posted the above in October on another thread, here we are in November and I still connot delete forward entries.
The entry that tech support tried to delete is still there, I can't delete others I put in last month for testing.
Using Firefox or Internet explorer, Still get "An error has occurred. Unable to save."
Sometimes I can enter a new one, it looks like I could today, we will see.
I can't delete the important one (info) and it is holding up a project that has been shelved since last month.
Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Hello epi-guy,
Welcome to the forum.
The community would like to help, but can you clarify a few items for us?
1. What is your domain name?
2. Are you using your primary admin account?
Thank you
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