Exchange Name modification Issue

​Hi, ​

​I encountered an undesired result after modifing the user name of an e-mail account, ​

​say I want the e-mail sender name displayed as "John Smith", however it turns out showing "Smith, John" on the sender field.​

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​I searched for this forum and found that many users have the same issue...​

​and they are solved by your technical support team case by case​

​so I assume this problem is acknowledged by the support team thus I'll brifely discribe how I did it and look forward further assistance;​

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​How I do it: ​

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​Log into ​​http://business.comcast.com/​​   (Tried both Chorme and IE)​

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​Manager Tools > Users ​

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​Edit one of the users ​

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​Edit "Name"​

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​typed John in First Name field, Smith in Last Name field​

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​Save​

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​then I sent a e-mail to myself for testing, and it shows Smith, John as the sender, however I'd like it displayed as John Smith.​

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​Any help with this would be very much appreciated.​

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