New Member
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1 Message
Exchange Name Change Issue
As the administrator of our Business Class Exchange Email Account I have made several attempts over the last two years to change an employee's last name. In the last attempt while the name was changed a comma was inserted between her first and last names. Also, her display name when she prints an email still shows the old name.
I've called Comcast Support previously and everything looks fine on the Business Class portal. However, the global address book in Outlook 2010 retains the old information and does not update with the new name.
Any help with this would be very much appreciated.
Accepted Solution
Comcast_Jon
Administrator
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1.5K Messages
11 years ago
Hello JimB60,
Welcome to the forum.
Please send me the following information via private message and we correct this for you.
1. Your full name
2. Your account number
3. UID of the Email account that needs correction and its update
EX: user1@mydomain.com
- Current Name: user one,
- Corrected: one user1
Thank you
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Accepted Solution
CC_Jacob
Official Employee
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869 Messages
10 years ago
Hello gpaaradmin
Welcome to the forum.
Please send me the following information via private message and we correct this for you.
1. Your full name
2. Your account number
3. UID of the Email account that needs correction and its update
EX: user1@mydomain.com
- Current Name: user one,
- Corrected: one user1
Thank you
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gpaaradmin
New Member
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1 Message
10 years ago
We are having the same issue as above. Please let us know how to fix. Thanks so much!
Michelle
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