EMAIL / DNS Changes - Comcast Disclosure Failure
If any of you have noticed, your hosted email service has been problematic over the weekend.
The reason - COMCAST HAS CHANGED THEIR DNS SERVICES FOR THEIR EMAIL SERVERS WITHOUT NOTICE TO CUSTOMERS!
This is a huge problem if Comcast does not also act as your domain host. If they are your domain host, they have tried to sweep this under the rug. If they are not, get ready to be treated like you're an idiot by customer service.
I went through 3 transfers and no help other than being told I need to check with my domain hosting service because that is "where the problem lies". THIS IS THE HUGE LIE!!!!!!! COMCAST HAS CHANGED THEIR DNS FOR EMAIL AND NOT TOLD THEIR CUSTOMERS!!!!
COMCAST - WE ARE NOT STUPID! IT HAS TAKEN ME LESS THAN 30 MINUTES TO FIGURE OUT WHAT YOU'VE DONE!
I believe a service discount is in order since you've caused days of lost productivity!