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sragle's profile

Visitor

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5 Messages

Fri, Feb 21, 2020 11:00 AM

Need help, my static ipv6 does not work anymore since a week ago.

For some reason the static IPv6 on my account does not work any more, the modem is showing the wrong Delegated prefix. The modem was replaced at this time when it failed no one seems to know how to get my static IPv6 back. I was running ipv6 on my DNS, Web and Mail server behind my comcast connection which are down now since a week.

 

Responses

Official Employee

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518 Messages

1 y ago

Thanks for taking the time to reach out to the business forums. I am so sorry that your IPV6 address has been down for so long. I would love to assist you. Can you please reach out through private message with your first and last name, full service address and account number or phone number? 

Visitor

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5 Messages

1 y ago

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