IPv6 Delegations - DHCP-PD?
I have a serious question and I hope for a solution/answer/engagement.
Our business has been a ComCast customer for 8+ years, we have upgraded several time but most recently back in February we upgraded to 600mbps which required a new modem. Since then our IPv6 DHCP-PD has been broken. I have had multiple support tickets, L2 and L3 escalations. I have been told that Comcast does not service past the demarcation point and that clearly the problem I am having is on the 'customer' side.
I look through the web forums here and I see numerous posts about DHCP-PD not working. Routing of the delegated addresses not working. Most importantly I see customers frustrated and angry at the response.
I see numerous Comcast employees post to offer help and then a few days go by and the customer returns with no fix and frustration.
So I ask. What is Comcast's plan to support IPv6 DHCP-PD? Is this actually a supported feature or just noise to check a box on some marketing form that Comcast supports IPv6? How do we as the customers actually get support on this problem?
Comcast gives us static IP customers a static block of IPv6 addresses that are completely un-usable.