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New Contributor

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2 Messages

Mon, Jan 24, 2022 4:05 PM

Faster Upload Speeds

I am working in a home office environment.  I have Comcast Business 300/35.  GoNetSpeed is all around us but we're underground so we're shut out.  Why isn't that since we're working with bandwidth that I know unfiltered can be 100 up we are throttled at 35?  Come on now.  Get with the times.  Help us out!

Official Employee

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22 Messages

4 m ago

@user_8a560f

Thank you for reaching out to us here online so we can help support you with your service needs and your business needs. For upgrade options, we ask that you contact our Comcast Business support line (800-391-3000). Due to the way that business accounts are structured, you will need to reach out directly to review plan and promotion options.

New Contributor

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2 Messages

4 m ago

Standard answer there.  A tad bit condescending as well.  Comcast will do NOTHING about upload speeds yet you charge stupid prices for business level internet.

Official Employee

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5 Messages

We greatly want to help turn this around. Your confidence in the services and support we provide means the world to our team.