What access point options does Comcast Business have?

Hi all,

About 4 - 5 years ago, we had our store fitted out with a couple access points by Comcast. I believe it is this model - it looks exactly like it:

C-75 Access Point | SecureWiFiWorks.com

It doesn't seem to handle our traffic well anymore. The WiFi protocol has been updated several times over now and I'm curious if Comcast Business offers better access points. Possibly WiFi 6? I know the last time we had Comcast over here they installed a new router they said was much better than the last, and while I don't know the difference in specs, I'm wondering if there are any better solutions. We have a large department store (>35,000 sq ft) with a lot of foot traffic and we have bad coverage in the back of the store & offices, so I'm curious what our options are.

Responses

CC_Layla

Recognized Contributor

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3 Messages

3 years ago

Hi, @vero_wi, thanks for bringing this access point concern to the Forum for assistance. We definitely want to further assist you with this. Can you please reach out to us through Private Message with your first and last name, business service address, and account number or phone number?

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U

user_7413aa

New Contributor

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1 Message

1 year ago

Hey Comcast,

Making everyone private chat to receive responses to the problems every business with your service is having issues with make no sense. No way to learn.

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