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PINN_JMG

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3 Messages

Monday, February 29th, 2016 5:00 PM

Upstream channel 0 Hz not locked

Modem: Netgear CG3000DCR

 

Checking out the internal configuration of my device I noticed this on the Cable Modem Upstream Channel status box. Is this a correct setting? Thank you.

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9 years ago

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Accepted Solution

train_wreck

Gold Problem solver

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610 Messages

9 years ago

If it's just 1 channel that says that, you're probably fine. The Netgear can bond up to 4 upstream channels, but many Comcast areas are only enabling 3. As capacity increases, the 4th one might come online.

 

Are you having issues at the moment? If so, post a screen shot of the signal levels & we can analyze.

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