New problem solver
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6 Messages
Unable to login to Comcast Business IP Gateway SMCD3G-CCR
Hi there,
I tried to login to the router using the default username and password (cusadmin / highspeed) but failed. I guessed the previous employee has changed the password without my knowledge. Is there anyway to reset the id and password to default? Thank you.
Regards,
Joe
Accepted Solution
POGTUS
New problem solver
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6 Messages
10 years ago
HI there,
I am still not able to login. Just to confirm, is the default id and password cusadmin / highspeed?
Thank you.
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Accepted Solution
CC_Jacob
Official Employee
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869 Messages
10 years ago
Hello Pogtus welcome to the forum,
Your modem login credential have been reset back to default. Please let us know if any issues come up.
Thank you
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POGTUS
New problem solver
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6 Messages
10 years ago
Hi Jacob,
I am able to login now. Thank you for your help.
Regards,
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CC_Jacob
Official Employee
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869 Messages
10 years ago
Glad to hear it worked, please let us know if any issues come up.
Thank you
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CC_Jacob
Official Employee
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869 Messages
10 years ago
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MDobbs
New Member
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1 Message
9 years ago
I'm needing to have our router/gateway password reset. Who do i talk to, to have that done?
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