New Contributor
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5 Messages
Switching from residential to business class
In the hope of better QoS policies in the Comcast network I'm in the process of switching from residential service to business class (at the same speed).
I brought my own equipment, which I'm currently using on Xfinity, but I'm being force to have an installation appointment on-site.
Do I need an appointment? Can you not just move my existing Mac from the Xfinity service to the Business service?
thanks.
Comcast_Demitrius
Official Employee
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16 Messages
2 years ago
Hi @user_199bc7,
With the new subscription to our Comcast Business Internet, a installation visit from a service technician will be required. We recommend visiting our Prepare for your Comcast Business Installation support page and ask the service technician any additional questions you may come across.
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