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skdemille's profile

New Member

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1 Message

Monday, April 10th, 2017 8:00 AM

Static IP

I had to reset my comcast modem. After rebooting I no longer have the static IP that was originally assigned. I called but techs were unable to do anything.

Official Employee

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869 Messages

8 years ago

Hello skdemille,

 

I'm having issues connecting to your modem. Can you please power cycle your modem again by unplugging the modem for about 10 seconds then plug it back in. 

 

Thank you