New Contributor
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9 Messages
Reset modem password
Apparently the last time I logged into the modem I was requested to change the password (from the default highspeed) and clearly I've forgot what I changed it to. Typically I change it right back after logging in, but guess not.
I don't want to hard reset the device.
Thanks
CC_Gina
Gold Problem solver
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421 Messages
5 years ago
Hi ATL_dave, no worries, it happens! I can change it back to a default password for you if you'll send a private message by clicking on my handle (Comcast_Gina) and provide your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number.
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ATL_dave
New Contributor
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9 Messages
5 years ago
Sorry for the delay. Had a hell of a a time logging in. Constant redirect errors. I'll PM you how with the info.
Thanks
D
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