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New Member

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3 Messages

Friday, November 4th, 2022 5:37 PM

Please reset cusadmin password to default

Please reset cusadmin password to default.

Official Employee

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23 Messages

3 months ago

Hi there, @user_400a3f, thank you for taking the time to post on our Comcast Business Forums. This page will help manage your Comcast WiFi settings. Did you already change the password from the default?

New Member

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3 Messages

@Comcast_Valerie​ The password was changed from the default a long time ago, I was hoping to get it reset to default without doing the pin in the reset hole for ten seconds as I have users actively working on it still.

(edited)

Official Employee

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12 Messages

Hi there, @user_400a3f Thank you so much for your time today, I do apologize at this time there is no process available to have you set the modem to default without having to reset the modem by going through that process.

New Member

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3 Messages

@Comcast_Richard​ Alright. Wasn't sure if you could do it remotely or not. I will reset the modem after hours. Thanks.

Official Employee

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12 Messages

Hi there, @@user_400a3f I do apologize, were not able to set it remotely. I'm very sorry for the inconvience. Are there any other concerns I can assist you with today?