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NHS_Benny's profile

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1 Message

Friday, April 14th, 2017 1:00 PM

Netgear CG3000DCR

Hello! We have Business internet 50 down and have the original CG3000DCR that we got several years ago. Is that gateway still relevant? Is there a way to get it updated? I ask because we have been having issues where the latency goes crazy, pings to 8.8.8.8 will go up to 500, 1000, 2500 ms and drop a few packets. When I reboot the modem it works for a while before going back to that.

 

Thanks!

 

Firmware is 3.01.08, hardware version 1.04

Official Employee

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869 Messages

8 years ago

Hello NHS_Benny,

 

If you would like to have your modem swapped out please send me a private message with your business account number. 

 

Thank you