Need to reset the modem gateway password.

Hello ssluser1 welcome to the forum,

We would be happy to get your modem password reset but I'm having a problem locating your account. Can you please send me a private message with your account number?

Thank you

PM Sent.

nm

Can you please reset my modem, the user name: cusadmin, and password: highspeed, not working.

Thank you

Hello Doug157,

Welcome to the sorry.

Sorry for the late reply to your request.

IP-Gateway's password has been set back to default as requested.

Please try to sign in again.

Thank you

Hello RickyTran,

Welcome back to the forum.

Please send me the following information via pm (private message) and I can reset it for you.

1. Your Account Number

2. RF MAC address from the IP-Gateway

Thank you

I need my cusadmin password reset.  What do I do?

PM'ed

RickyTran,

Thank you for the information.

Password has been reset back to default.
Please try to sign in again.


Thank you