Visitor
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2 Messages
Need to powercycle modem frequently
We have a very old modem/router that we have to power cycle frequently to access certain websites or to handle DHCP correctly. For example, we can't access google.com but after I reset the modem now we can access the site. Or sometimes people connect to our network and can only access the LAN, not the internet. After a modem powercycle they can access the internet.
Thanks.
CC_Gina
Gold Problem solver
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421 Messages
5 years ago
Hi Rock and welcome to the forums! If that modem needs to be reset that frequently and since you also mentioned that it's an older one, maybe it's time to replace it. What model is it?
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Rock
Visitor
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2 Messages
5 years ago
It's a SMC8014.
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CCMichaelM
Visitor
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226 Messages
5 years ago
Yea, that's definitely one of our older models. Please, click on my name to visit my profile and click "Send this user a private message" on the right side there. We'll need to get someone out there to update your modem. I look forward to hearing from you soon!
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