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lakeshorebiz's profile

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3 Messages

Sunday, February 23rd, 2020 9:00 AM

Moving Public IP Servers behind a Unifi USG with a Comcast DPC3941B Modem

Can you help me with this request?  I recently purchased a Unifi Gateway Security Device (USG) to add to my network so I can track traffic coming in and out of my modem.  I have it setup with a Unifi Switch and Cloud Key.

 

My connectivity out with my devices work great with the new setup, however I cannot move my three public IP servers from the modem (Model DPC3941B) to connect to the switch behind the USG. I have read a lot of things about bridge mode and pass through but scares me on the actual configuration I need to put on my USG and modem to make this work.  Main reason for moving it behind the USG is to monitor traffic and bandwidth to make sure there are no hack attempts and issues with my servers and line.   Is there a document for this model modem to move the servers? 

Problem solver

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348 Messages

5 years ago

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. I am so sorry to see that you are having issues with moving your public IP servers. You have reached the right team to help get this figured out for you. Can you please send us a private message with your name, the full address, and phone/account number? 

New Contributor

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1 Message

4 years ago

Hello I would like the same information. We have installed a Unifi USG, but it will not let us use the full speeds even with the modem in bridged mode. I need more of the technical specs needed in bridged mode.

Trusted Forum Contributor

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57 Messages

Good afternoon @user_8cf907. I'd love to help! You reached reached out to the best team for this. :) To start, can you please send me a PM with your name, business name, address, and account/phone number? 

 

To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Comcast Business" and we will get back to you ASAP.

I no longer work for Comcast.