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Equipment
Modems, Gateways, and Networking Devices
New Member
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3 Messages
Wednesday, November 8th, 2023 7:29 PM
How can I reset router login without losing router configuration
We have a static IP and some other settings configured, but the stored username & password we have in our password safe no longer works. How can we reset just the login credentials and not factory reset the entire router?
Question
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Updated
10 months ago
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Responses
Comcast_Frank
Official Employee
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22 Messages
10 months ago
Hi there @user_fb476e ! Is it possible you may be using the default password? If so, it should be on a sticker on the router itself, usually listed as "Network Key". I would try that first.
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