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3 Messages

Wednesday, November 8th, 2023

How can I reset router login without losing router configuration

We have a static IP and some other settings configured, but the stored username & password we have in our password safe no longer works.  How can we reset just the login credentials and not factory reset the entire router?

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Official Employee

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38 Messages

2 years ago

Hi there @user_fb476e ! Is it possible you may be using the default password? If so, it should be on a sticker on the router itself, usually listed as "Network Key". I would try that first.