Equipment
Modems, Gateways, and Networking Devices
New Contributor
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3 Messages
Sunday, July 5th, 2020 2:00 PM
Help Swapping out rental modem and dropping static IP addresses
Hello,
What is the best way to do this. I no longer need the Static IP addresses on my account and want to return the rental modem and swap in my own, please
bob
Question
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Updated
4 years ago
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Responses
CC_Michelle
Official Employee
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526 Messages
4 years ago
Thanks so much for taking the time to reach out to us regarding request for changes to the account. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I am happy to help in removing the static IP address for you and assist with any questions or concerns regarding adding a customer owned modem to the business account. Can you please reach out through private message with your first and last name, business service address and account number or phone number? I
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