New problem solver
Gateway password changed (!?) Can this be re-set?
Hello Comcast support,
my gateway is not accepting my password any longer. It worked in the past but all of a sudden the gateway rejects.
(FYI, I've written down the password, there is no mistake or "forgetting" possible).
Tried the default password as well, no luck.
Q1: can Comcast reset the password _without_ a reboot and/or factory reset of the gateway?
Q2: how can this happen?
Thank you & regards,