New Member
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1 Message
Forgot Password on Admin Tool Login
For some reason, one device cannot login to the router's wifi even though we are entering the same password as every other device. I am trying to login to my router to see about changing it and then changing the wifi password back, but I cannot even login to the device. cusadmin and highspeed do not work. Can anyone help with a password reset?
CC_Gina
Gold Problem solver
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421 Messages
5 years ago
Hi ozdemir and welcome to the forums! I can assist with a password reset; if you click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, I'd be glad to get that taken care of for you.
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Glenrock
New Member
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1 Message
4 years ago
We need help with Admin Tool Login reset please.
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CC_Gina
Gold Problem solver
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421 Messages
4 years ago
Hey Glenrock! I'd be glad to help get the login reset for you. Please send over a private message with your account information so we can get that taken care of 🙂
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user_adb2fe
New Contributor
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4 Messages
3 years ago
for some reason, the password in my admin tool is not working, can someone help me to reset the password? I don't see any link to do it by myself
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