New Member
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2 Messages
DPC3939B Wifi Not Secured
On Tuesday I had a new DPC3939B installed. This morning I am trying to setup the 2.4Ghz wifi to use for employee cell phones and laptop that don't need LAN access. I changed the SSID and password, the new SSID is broadcasting however it is showing as unsecured and doesn't require my password for a device to connect. I tried disabling and enabling the SSID, I tried changing the password to something more simple, and I tried both AES and TKIP/AES security. No matter what I try I can not get the SSID to secure. Has anyone had this happen before?
I also want to disable the xfinitywifi SSID but I see after reading though some posts on this forum that I have to call to get that done.
CC_John
Retired Employee
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1.9K Messages
9 years ago
Hi WGF00D. Xfinity public WiFi has been disabled on the device. I checked the gateway and the 2.4 private WiFi is set to
WPAWPA2-PSK (TKIP/AES) (Recommended one). Pleases let me know if additional assistance is needed
Thank You
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WGF00D2
New Member
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1 Message
9 years ago
Yes, the 2.4 private WiFi is set to WPAWPA2-PSK (TKIP/AES), however the modem still will not require the password for a device to connect. I tried it on my smartphone and a laptop, both devices will connect without requiring the password. I have tried changing the password several times, I have tried changing security types, and I have tried enabling and disabling the 2.4 wifi, it keeps showing up as an unsecured wireless network.
(I am still the same person that made the original post, I have a new screen name because the email account on our Comcast account was changed)
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