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New Member

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1 Message

Friday, August 13th, 2021 4:42 PM

CVE-2021-20090 router vulnerability

Hello,

Has Comcast released a fix and/or statement in regards to CVE-2021-20090? This is a vulnerability that is being exploited in the wild where bad actors can gain information and alter router settings, bypassing authentication.

https://www.tenable.com/security/research/tra-2021-13

Official Employee

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27 Messages

3 years ago

@user_fe9dfc 


Hi! Thank you so much for reaching out to us through our Business Forums Xfintiy support platform. Internet security is extremely important to us and we are here to help support you in all your internet needs. We don’t have specific statements for this specific question but we have a highly trained team who are able to answer specific questions such as yours. They are great people to talk to you and I can help direct you to them. This is the Customer Security Assurance (CSA) department.

First, here is a link to message them online: https://comca.st/37NaqfF.
You can also call them 6 AM – 2 AM EST, 7-days a week. That number is: 1-888-565-4329. I will follow up in a few days on here to see if you have been able to get in touch with them or if you have any questions. Feel free to reach out here if you have any additional questions or concerns as well. Thank you!



Official Employee

 • 

27 Messages

3 years ago

 

@user_fe9dfc 


Hi! Recently we spoke about internet security and we provided you with contact information for our CSA department. I wanted to follow up and see if you have been able to contact them or if you have any additional questions. Please let us know if there is anything more that we can do to support you! Our entire Communities platform are here 24/7-365 for your convenience.


This tread will now be closed due to age. For new issues, or account specific concerns, please open a new thread in the appropriate forum.