New Contributor
•
2 Messages
'cusadmin/highspeed' login not working and can't access admin tool
Hello,
I am unable to access my router's admin page using the generic 'cusadmin/highspeed' login.
It has not ever been changed. I need to access the router to set up some port forwarding.
I cannot do a hard/factory reset of the router, as I would lose my static IPs by doing so.
Can you please assist?
CC_Anisa
Problem solver
•
348 Messages
4 years ago
Good morning, thank you so much for taking the time out to reach out to the Digital Care Team here through the forums. I am sorry that you are not able to access the admin page, I know how important this is for making changes to your network and you have reached an amazing team to help. Can you please send us a private message with your name, the full address, and the phone or account number?
0
0
911RapidResponse
New Contributor
•
2 Messages
4 years ago
Thank you. I have sent you a PM with the requested information.
0
0