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New Contributor

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4 Messages

Friday, October 14th, 2022 6:03 AM

Cradlepoint speed

I am a Comcast Business customer and I am getting reduced speeds through the Cradlepoint while speeds are good when connected directly to the Comcast gateway. I am getting 330 Mbps download speed when connected to the Comcast gateway. I am getting 105.10 Mbps when connected to Cradlepoint connected to Comcast gateway.

Official Employee

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6 Messages

4 months ago

Hello @user_5877ad. Have you reached out to Cradlepoint to see if there are any settings that need to be adjusted?

New Contributor

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4 Messages

4 months ago

I got the Cradlepoint device as a Comcast Connection Pro service. Shouldn't you guys support it?

Official Employee

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16 Messages

@user_5877ad

Thank you for reaching out over our Business Forums about your Cradlepoint.

 

Cradlepoint delivers Internet connectivity via the 4G LTE wireless cellular service during service interruptions. 4G speeds can be a bit slower than your plan speeds. Are you experiencing a service interruption at the moment?