Connection Pro shows Not connected to 4G LTE
When I log into my Internet Dashboard, the Connection Pro shows Not connected to 4G LTE.
The Embedded Modem and External Modem lights flash for while, then go out for a while, then repeats.
No signal strength is shown. I've cycled power a number of times.
Unable to do anything by calling the 800 support #, other than an endless loop of offering to restart my router.
3 months ago
Hello. Thank you for bringing this to our attention. I know how important it is to be connected at all times. I can take a look, and see about getting a ticket open for our Tier II team to address. Send me a Direct Message to get started.