New Contributor
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6 Messages
Cisco modem reboots weekly
The Cisco business gateway will reboot all by itself. I have to power it off and back on to get it to come back up or it won't come back online. I don't think this thing's supposed to do that. Any ideas? Do I need to get it replaced?
DOCSIS Software Version:dpc3939b-v303r2042173-151003a-CMCST
Software Image Name:dpc3939b-v303r2042173-151003a-CMCST.p7b
train_wreck
Gold Problem solver
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610 Messages
9 years ago
Can you post a screen shot of the downstream/upstream signal levels, so we can analyze? Poor signal can cause the modem to reboot.
If not that, then I would suspect power problems either with the power adapter or your power source.
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