bridge mode

our modem kept stopping responding evrey hour. Can we switch to bridge mode? We have cisco router for the routing by ourself. We do have 16 IPs come with the service.

Thanks!

Responses

CC_John

Retired Employee

•

1.9K Messages

9 years ago

Hi nxj-boston. Placing your device in bridge mode will remove your static IP address and disable all router functionality of the gateway. For issues with the gateway we can schedule a service call to verify the service and replace the gateway if necessary. For additional information on the Gateways, please see this post by Trusted Forum Contributor train_wreck.

http://forums.businesshelp.comcast.com/t5/Equipment-Modems-Gateways/BUSINESS-IP-GATEWAY-OVERVIEW/m-p/24022#U24022.

Thank You

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