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AFC_Andy

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Monday, July 6th, 2015 3:00 PM

Bridge Mode for Comcast Netgear CG3000DCR?

I have been told several times now on the phone by customer service that my router (Comcast-Netgear CG3000DCR) is "already in a bridge mode, kind of...".  Well can I do it or not?  I can't get a straight answer.  Can anyone advise?  Comcast_John are you available to save the day?

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9 years ago

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CC_John

Retired Employee

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1.9K Messages

9 years ago

HI Andy. The Netgear gateway/router associated with this account is not in true bridge mode at this time.  

If you want to use ‘true bridge mode’, please note the following characteristics of devices in bridge mode:

  • Does not have router capabilities or support LAN DHCP
  • Cannot have a fixed Static IP assignment  

I can make the change per our request, the approximate down time is five minutes.  

 

Thank You

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