Birds nesting in comcast equipment on wire

I'm seeing birds going in and out of the comcast cable distribution box (I don't know the proper name for the equipment) out on the distribution wires on near the pole where the line to my house is attached. This doesn't seem good, wondering if a tech should check it out.

Thanks,

Bob

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Comcast_Roberto

Official Employee

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31 Messages

8 days ago

Hi there and welcome to our Comcast Business Community Support page, @rdo. Thank you so much for taking your time in reaching out to us regarding the bird nest on our Comcast Box. Now Is this affecting anyway your Business services if you have a business account with us?

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rdo

New Contributor

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7 Messages

I do have a business account. I'm not sure if it's affecting it or not, though I do have to reboot my modem every day or so when I start seeing high ping times / lost packets associated with this log message on the modem:
Started Unicast Maintenance Ranging - No Response received - T3 time-out

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8 days ago

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Comcast_Roberto

Official Employee

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31 Messages

Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.• Click "Sign In" if necessary

Click the "Direct Message" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
- As you are typing a drop-down list appears. Select "Comcast Business" from that list
- An "Comcast Business" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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8 days ago

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