Equipment
Modems, Gateways, and Networking Devices
New Member
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2 Messages
Wednesday, January 20th, 2021 1:00 AM
Backup LTE doesn’t work
We have had a multi day service outage including the backup LTE system. When I call customer support, I get hung up on due to known outage. Isn’t the point of the backup LTE to ensure internet connectivity?
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Updated
3 years ago
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user_0acd11
New Contributor
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1 Message
3 years ago
As of the past day we've been having the exact same problem. I know the 4G was working yesterday but I can't find any information about how to troubleshoot during these outages.
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