PLEASE HELP ME GET TV service!
Hi - anyone else having this problem:
I have Business Internet and Phone service at my HOUSE. It's a residence, not a business.
I live in Florida and when I try to add Xfinitiy TV, the business unit tells me that some law prevents them from selling me TV service because it's a residence (not an actual business). So they transfer me to Residential. Only they tell me that since its a business account, its locked and they can't do anything..i should call business comcast.
It goes round and round. The business team calls the residential team and tries to talk to them but they have no clue. At one point they told me to wait 2 weeks for them to verify its not a business.
I need service hooked up by Friday.
Has anyone had this problem? Any advice? Switch to DirecTV or U-Verse?