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Ardyh's profile

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1 Message

Mon, Jan 16, 2017 2:00 PM

Comcast Business TV service

Has any Business Comcast customer tried to cancel their TV service due to non-use?  I tried and customer service rep told me it comes with the business service package and cannot be removed, but yet they bill us monthly fees of $11.95 for a broadcast TV Fee and the Basic TV service.  Is this just a small way that Comcast can get extra fees tacked onto each business customers monthly bills?  I'd say that's quite a sneaky way of doing business.

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Official Employee

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869 Messages

5 y ago

Hello Ardyh,

 

If you're looking to completely removed business tv then you can contact the retention department at 800-391-3000. They will be able to provide you with account specific details on removing tv and how it may affect your current contract and any promotional pricing you're currently receiving.