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unbelievable's profile

New Member


1 Message

Mon, Jan 27, 2020 6:00 AM

Billing for no service

Has anyone else had the issue of closing an account and receiving escalating bills for MONTHS?  I have called repeatedly and am now told I should receive a call on Thursday, because the department I need does not have phones.........???? better business bureau the only available option at this time?  

Official Employee


348 Messages

2 y ago

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums about the concerns you have with a bill and the disconnected account. You have reached the right team to help get this taken care of. Can you please send us a private message with your name, the full address, and phone/account number?