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New Member

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1 Message

Wed, Jul 21, 2021 7:52 PM

Wifi externder for CGA4131COM

The Wi-Fi strength on the back of my warehouse is weak, does comcast offer a Wi-Fi extender? Or any suggestions?

Responses

Accepted Solution

Official Employee

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26 Messages

2 m ago

Hello and thank you for reaching out to us. Thank you for sticking with us to address your questions and concerns about WiFi extenders. With the xFi pods, they will create what is called a mesh WiFi network. They connect to your Gateway and each other so that your WiFi has more consistent coverage within the home. Here are some great frequently asked questions: https://comca.st/3y9KfeZ. Have you thought about adding the xFi pods to your network? 

Visitor

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3 Messages

@Comcast_Dena - I have xFi pods from when I was on Xfinity residential. How can I utilize the xFi pods to extend my wifi on Comcast Business 35. I have tried [plugging the pods in and having the utility search for them, bu they are not recognized. Amy help greatly appreciated.

Official Employee

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31 Messages

Good morning, @medtechmidwife. Thank you for reaching out with your questions. :) Unfortunately, our xFi pods only work with residential services, and not our business services. 

 

If you are having connection issues, we can surely look into those for you. 

Visitor

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3 Messages

I need to add range extenders to the same dead zones i had with Xfinity residential. Are there recommended range extenders? 

Visitor

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3 Messages

If you read back on this thread, one of your colleagues actually recommended the xFi pods as a solution to a previous user question. You may want to delete that as an accepted solution.

Official Employee

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34 Messages

Thank you so much for that feedback and we will definitely ensure we get that corrected in the Forum! In regard to our Xfinity Business services, we do have our Wireless Range Extender available depending on your services to help with ensuring your Wi-Fi is reaching all of the places in your business. We would be happy to take a look at your account to see if you are eligible for this extender! 

 

Please send us a private message with your name, business name, and service address to "Comcast Business" by clicking on the chat icon at the top right of the page.