Unable to return my rented modem at local Service Center?
I switched to a customer-owned modem last week and tried to return the modem to the Comcast service center that's a few minutes away from where I work. The guy I spoke with there said that they couldn't accept the return because I lived in a different area and I had to return it to a service center that was in my area. Does that sound right? I was under the impression that any service center could accept returned equipment.