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New Contributor

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2 Messages

Sun, Apr 17, 2022 9:22 PM

Reset cusadmin password

I did a remote restart of my modem and afterward the csuadmin login no longer works. How do I reset the password?

Official Employee

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407 Messages

3分前

Hi @user_130257, thank you for reaching out! 

 

Have you already tried one of the default passwords? Or the network key listed on the device itself

New Contributor

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2 Messages

3分前

I tried the default password 'highspeed' and the password listed on the device. Neither password works.

Official Employee

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10 Messages

@user_130257

Thank you for trying those steps. What model of Gateway are you using?

https://comca.st/3KVfRLC