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ewatts76's profile

Member

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47 Messages

Sun, Jun 9, 2019 12:00 PM

Public WiFi will not turn off

I am seeing two different Wifi signals coming from my modem. One is named XFINITY and the other is xfinitywifi. Can you please turn them off?

Responses

Accepted Solution

Official Employee

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398 Messages

2 years ago

Hi ewatts! The xfinitywifi network is usually the publicly accessible one and you can manage the networks from the online portal: https://business.comcast.com/help-and-support/internet/setup-manage-comcast-wifi-business-wireless-gateway/ . If you've already been in the portal and had any issues, please send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number. 

Administrator

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261 Messages

a year ago

Hello, I hope your day is going well. I just wanted to send you a quick message because I noticed we never replied to this message.  How is your equipment working? 

Member

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47 Messages

a year ago

It took a few different contacts via private messages, but it was finally disabled. Thanks for following up.