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Joshwaa's profile

Visitor

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2 Messages

Sat, Sep 12, 2020 12:00 PM

Not getting 1gb speed CGA4131COM Cable Modem

The CGA4131COM only has 1G ports on the back what would I have to do to get a full 1G speed?Does this modem support link aggregation? I am not seeing the option in the menus. Does Comcast Business have a modem with 2.5G or 10G ports?

Responses

Official Employee

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260 Messages

9 m ago

Hello, how is it going? I hope overall your Monday has been a good one! I am not seeing a modem with 2.5G or 10G ports. I am sorry about that. Do you have another modem you were thinking about using? 

Visitor

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2 Messages

8 m ago

Looking at the Netgear CM2050V.  Why does comcast offer 1GB speed but not a modem that can actually deliver that to the local network?

 

Official Employee

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401 Messages

8 m ago

I'm sorry to hear that you are not receiving 1Gbps speed on your CGA4131COM; we'd be glad to look into this further. Please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any other pertinent details.