Netgear CG3000DCR getting too hot taking out internet and phone?
UPDATE: Appears to be a wiring fault to or in the building or other issue. The modem wasn't the problem just a symptom.
Until the modem is power cycled. Then it will work for ~1hr and crash again. It seems if room temperature goes above 85* the downstream power on the modem starts to nose dive until it drops the connection. Odd behavior but I've tried and tested everything else in the office.
Tried to get comcast tech to replace modem and he wouldn't/couldn't do it?
Has anyone else had this odd issue with this modem before. all the other network gear in the same room can take the heat...and it isn't excessively hot.
I should mention the phone EMTA is a separate arris device that is taken out when the netgear fails. It is odd behavior but I wonder if the netgear isn't introducing noise into the line, they are attached to the same splitter in the room. Comcast Tech Donahue spent a good deal of time re-running a cable to the outlet and really tried to nail down the issue for us, but it was at the end of the day and by that point the problem had subsided because of cooling room temperatures.
@Comcast_John - We've worked together before on some issues, any thoughts here?