Mojo C-75 has never connected to the cloud
Mojo C-75 access point was set up by the technichian and I was told it can take awhile to connect to the cloud. The next morning I checked still not connected. The only light on the device that is lit up is a solid orange power light. I logged on to Wifi-Pro and got this alert:
One or more Inactive APs have been identified on your network!
An inactive AP indicates that the AP may have been either powered down or unplugged from the network or is unable to communicate with the cloud services.
Please advise on how I can get my access point to work.